FAQ's
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1. How can I place an order?
You can place an order by browsing our collections, adding your favorite items to the cart, and proceeding to checkout. Follow the steps to enter your shipping and payment details to confirm your order.
2. What payment methods do you accept?
We accept UPI, Credit Cards, Debit Cards, Net Banking, Wallets, Razorpay, PayPal, and Cash on Delivery (COD) for eligible orders.
3. Is Cash on Delivery (COD) available?
Yes, COD is available on selected products and serviceable pin codes within India.
4. How long does shipping take?
Orders are usually processed within 1–2 business days. Delivery typically takes:
India: 3–7 business days
International: 7–15 business days
5. How can I track my order?
Once your order is shipped, you will receive a tracking link via email and SMS to monitor your delivery status in real-time.
6. What is your return policy?
We offer hassle-free returns within 7 days of delivery for eligible items. Products must be unused, unwashed, and in original packaging.
7. How do I initiate a return or exchange?
You can request a return or exchange by contacting our support team or visiting the “My Orders” section in your account.
8. When will I receive my refund?
Refunds are processed within 5–7 business days after the returned item passes quality inspection.
9. Do you ship internationally?
Yes, we ship to multiple countries worldwide. Shipping charges and delivery timelines may vary depending on your location.
10. How can I contact customer support?
Email: support@reyeswear.com
Phone: +91 98765 43210
Contact Form on our website
Our support team is available Monday to Saturday from 10 AM to 6 PM.
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BRAND STORY
Who We Are
Started with a passion for modern fashion and individuality, our brand was created to bring premium western wear that blends comfort, confidence, and contemporary trends.
From everyday essentials to statement outfits, we design collections that empower people to express themselves freely.
We believe fashion should be accessible, stylish, and made for real lifestyles. Every piece is carefully curated to help customers feel bold, elegant, and confident in every moment.
2. Mission & Vision
Mission
To deliver high-quality, trend-forward western wear that inspires confidence and celebrates individuality.
Vision
To become a leading fashion destination known for style innovation, customer experience, and empowering self-expression through fashion.
FOUNDER MESSAGE
Message From The Founder
Fashion is not just about trends – it’s about confidence, personality, and how you present yourself to the world. Our goal has always been to create styles that make people feel comfortable, empowered, and beautiful every day.
Thank you for being part of our journey and trusting our brand to be a part of your lifestyle.
About Us
Redefining Everyday
Fashion with
Confidence & Style
Modern western wear crafted for trendsetters who believe fashion is more than clothing – it’s self-expression.